Why Use Scheduled Commands?
Many reports need to run on a regular basis:- Weekly revenue and pipeline summaries
- Daily active user metrics
- Monthly customer health reviews
- End-of-week team performance reports
Creating a Schedule
Before you can schedule a command, make sure you have a saved command ready to go.Steps to Schedule
- Navigate to your saved command in Commands
- Click the Schedule button (calendar icon)
- Configure your schedule:
- Cadence — Daily, weekly, weekdays, or monthly
- Run Mode — Per Subscriber or Once & Distribute
- Day — For weekly or monthly, select which day to run
- Run Time — When the report should execute
- Timezone — Your preferred timezone
- Run Mode — How to execute for multiple subscribers
- Enabled — Toggle to activate
- Click Create Schedule
Schedule Options
Cadence
Cadence
Choose how often your report runs:
- Daily — Runs every day at the specified time
- Weekdays — Runs Monday through Friday at the specified time
- Weekly — Runs once per week on your chosen day
- Monthly — Runs once per month on your chosen day (1-28)
Timezone Support
Timezone Support
Pick from multiple timezones including Eastern, Central, Mountain, Pacific, UTC, London, and Central European time. Timezones that observe daylight saving automatically adjust, so your reports always run at the expected local time.
Run Time
Run Time
Select the exact time for execution. Consider your team’s workflow:
- Morning (8-10 AM) — Start the day with fresh insights
- End of day (4-6 PM) — Daily summaries before close
- Overnight (2-4 AM) — Process heavy queries during off-peak hours
Run Mode
Run Mode
Choose how reports execute when you have multiple subscribers:
- Per Subscriber (default) — Runs once for each subscriber using their individual data access and permissions. Best for personalized reports where each user sees data relevant to them.
- Once & Distribute — Runs once and distributes the same results to all subscribers. More efficient for reports where everyone should see identical content.
Managing Subscribers
After creating a schedule, you can add team members to receive the same reports.Adding Subscribers
- Open the schedule dialog
- Click Add in the Subscribers section
- Select team members from the dropdown
- They’ll start receiving reports on the next run
Organization admins can add any team member. Non-admins can only subscribe themselves.
Removing Subscribers
- Open the schedule dialog
- Find the subscriber in the list
- Click the X button next to their name
- They’ll stop receiving reports immediately
The Reports Inbox
Access all your scheduled reports in one place by clicking Reports in the sidebar.What You’ll See
Each report card shows:- Command name and description
- Cadence badge (daily, weekly, weekdays, monthly)
- Latest run summary
- Status indicators:
- Dot — New unread report
- Red alert icon — Latest run failed
- Faded appearance — Schedule is disabled
Reading Reports
Click any report card to:- View the full report with all results and visualizations
- Mark it as read (removes the unread indicator)
- Access the complete conversation thread
Running On-Demand
You don’t have to wait for the next scheduled time. Open any scheduled command and click Run Now to trigger it immediately. The results appear in your Reports inbox just like a scheduled run.Run History
Every scheduled report maintains a complete history:- Open a report from your inbox
- Click View History
- See all past runs with:
- Execution status (completed, failed, in progress)
- Start and completion times
- Full report content
- Error details for failed runs (including the error message and which step failed)
Email Notifications
Stay informed without logging in—Humm sends email notifications when reports are ready.Success Notifications
When a report completes successfully, you’ll receive:- Report name and AI-generated summary
- Link to view the full report
- Timestamp of execution
- Link to manage preferences
Failure Notifications
If a report fails, you’ll receive:- Report name
- Error message explaining what went wrong
- Link to fix the issue
- Link to manage preferences
Managing Email Preferences
Control which notifications you receive:- Click your profile icon
- Select Notification Preferences
- Toggle scheduled report notifications on or off
Editing and Disabling Schedules
Editing a Schedule
To modify an existing schedule:- Open the schedule dialog
- Update any settings (cadence, time, timezone)
- Click Save
Only the schedule creator or organization admins can edit schedule settings.
Disabling vs. Deleting
Disable to pause temporarily:- Schedule stays configured
- No reports run while disabled
- All subscribers remain subscribed
- Re-enable anytime
- All settings are lost
- All subscribers are unsubscribed
- Historical runs are deleted
- Cannot be undone
Best Practices
Choose the Right Cadence
Daily for fast-moving metrics that need monitoring (active users, overnight sales)Weekly for trend analysis and regular team updates (growth metrics, pipeline reports)Weekdays for business-day reports (skipping weekends)Monthly for high-level summaries and executive reporting (revenue, retention)
Choose the Right Run Mode
Per Subscriber for personalized reports where each user sees data based on their permissions (e.g., regional sales for different sales reps)Once & Distribute for organization-wide reports where everyone sees identical data (e.g., company-wide KPIs)
Time Your Reports Well
Morning gives your team insights to start the dayEnd-of-day provides summaries before closeOvernight handles heavy queries during off-peak hours
Keep Subscribers Focused
Only add team members who need the specific report. Create multiple schedules with different cadences for different audiences (daily for ops, weekly for executives).
Handle Failures Quickly
Check error messages in failure emails. Common causes: data source issues, deleted data, permission changes. Test the command manually to fix the issue.
Permissions
Who Can Schedule Commands
- Command creators can schedule any command they created
- Organization admins can schedule any command in the organization
Who Can Manage Schedules
- Schedule creator has full control to edit or delete
- Organization admins can manage any schedule
Who Can Subscribe
- Anyone can subscribe themselves to existing schedules
- Admins can subscribe other team members
Troubleshooting
I'm not receiving email notifications
I'm not receiving email notifications
- Check your Notification Preferences — ensure scheduled reports are enabled
- Check your spam folder
- Verify your email address in your profile
- Confirm the run completed (failed runs send failure notifications)
Schedule isn't running at the expected time
Schedule isn't running at the expected time
- Verify the timezone setting matches your expectation
- Check if the schedule is disabled
- Remember: DST-observing timezones automatically adjust in March and November
Scheduled report is failing
Scheduled report is failing
- Review the error message in the failure notification
- Run the command manually to reproduce the issue
- Check data source connectivity in your integrations
- Verify permissions on underlying data haven’t changed
- Contact support if the issue persists
I can't edit or delete a schedule
I can't edit or delete a schedule
Only the schedule creator or organization admins can edit or delete schedules. If you need changes and lack permissions, contact your admin or the schedule creator.
Frequently Asked Questions
Can I schedule a command multiple times per day?
Can I schedule a command multiple times per day?
The minimum schedule interval is 15 minutes. You can create multiple schedules for the same command if you need different timing (e.g., one for morning, one for evening).
What happens if a run is still in progress when the next one is due?
What happens if a run is still in progress when the next one is due?
The system waits for the current run to complete before starting the next one. Runs never overlap.
Can I schedule commands with variables?
Can I schedule commands with variables?
Not currently. Scheduled commands must be fully automated. If your command has variables, set fixed values when you save the command for scheduling.
What happens to my subscriptions if the command is deleted?
What happens to my subscriptions if the command is deleted?
If a command is deleted, all associated schedules, subscriptions, and historical runs are also deleted.
How long is run history retained?
How long is run history retained?
All run history is retained indefinitely and accessible through the Reports Inbox.