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Documentation Index

Fetch the complete documentation index at: https://heyhumm.ai/docs/llms.txt

Use this file to discover all available pages before exploring further.

Integrations connect Humm to the tools and data you already use. Once connected, Humm can pull from these sources to answer your questions — no exports or spreadsheets needed.
Start with one or two key sources, then add more over time. The more you connect, the more complete Humm’s picture of your customers.

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Choosing a Source Type

Humm connects to data in three ways. Pick the one that fits how your data is set up.

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Database

Humm queries your data warehouse directly (Snowflake, BigQuery, Athena, Databricks, PostgreSQL, MySQL). This gives the best accuracy and performance. If your data is already in a warehouse, start here.

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Sync

Humm syncs a copy of your SaaS, database, or file-based data into your warehouse via Airbyte, then queries that copy. Better performance and accuracy than live SaaS calls, and the data lives in your warehouse so you can join it with everything else. Available for: Absorb, Amplitude, Attio, Chargebee, ChurnZero, Customer.io, Delighted, Freshdesk, Gong, GuideCX, Help Scout, HubSpot, Intercom, Jira, Linear, Meta Ads, Mixpanel, Monday.com, PostHog, PostgreSQL, Productboard, S3, Salesforce, Statsig, Stripe, SurveyMonkey, Typeform, Zendesk, Zoom.

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SaaS (Live)

Humm queries the SaaS API directly in real time. Data is never stored by Humm. Slower for large queries, but useful if you don’t want data copied anywhere.

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Which should I use?

  1. Connect your data warehouse if you have one. It’s the most accurate and fastest source.
  2. Use Sync if you want SaaS data joined with warehouse data, or need better performance than live API calls.
  3. Use SaaS live if you want real-time data and don’t want Humm to store anything.

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How to Add an Integration

  1. Click Integrations in the sidebar
  2. Click Browse Catalog
  3. Select the integration you want to connect
  4. Enter your credentials and click Save
  5. Click Introspect Schema to let Humm learn the data structure
Most integrations take just a few minutes to set up. Once connected, Humm automatically discovers your tables, fields, and relationships.

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Multiple Instances of the Same Integration

For supported integrations, you can connect multiple instances of the same connector. This is useful when:
  • You have separate accounts for different regions (e.g., US and EU)
  • You manage different business units separately
  • You need to query data from sandbox and production environments
When you connect multiple instances, Humm automatically qualifies tool names with the instance label to distinguish them. For example, if you connect two Chargebee instances labeled “US” and “EU”:
  • CHARGEBEE_US_LIST_CUSTOMERS — List customers from the US instance
  • CHARGEBEE_EU_LIST_CUSTOMERS — List customers from the EU instance
This prevents confusion and ensures queries use the correct data source.

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Available Integrations

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Data Warehouses

Connect your warehouse and Humm queries it directly — fastest and most accurate source type.

Snowflake

Cloud data warehouse with private key or password auth.

BigQuery

Google’s data warehouse with service account auth. Supports Sheets-backed tables.

Amazon Athena

Query S3 data via Athena and AWS Glue Data Catalog.

Databricks

Unified analytics platform with SQL warehouse support.

PostgreSQL

Connect directly to PostgreSQL databases.

MySQL

Connect directly to MySQL databases.

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Object Storage

Sync file-based data from storage buckets into your warehouse.

S3

Sync CSV, JSONL, Parquet, or Avro files from an S3 bucket.

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Database Sync

Sync operational database tables into your warehouse when direct query access is not the right fit.

PostgreSQL (Data Sync)

Sync PostgreSQL tables with SSL and optional SSH tunneling.

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CRM & Sales

Query contacts, companies, deals, and customer relationships from your CRM.

Salesforce

Leads, opportunities, accounts, and custom objects.

HubSpot

Contacts, deals, companies, and marketing data.

Attio

Modern CRM with flexible data models.

Gong

Call recordings, transcripts, and conversation intelligence.

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Customer Success & Support

Pull in customer health, engagement, and support history.

ChurnZero

Health scores, churn predictions, and engagement tracking.

Intercom

Customer conversations and support interactions.

Zendesk

Support tickets, users, organizations, and comments.

Freshdesk

Sync tickets, contacts, companies, and support operations data.

Help Scout

Sync conversations, inboxes, customers, and workflows.

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Product Analytics

See how customers actually use your product with usage data and behavioral analytics.

Pendo

Feature adoption, page views, and in-app guides.

Mixpanel

Event tracking, funnels, and user behavior.

PostHog

Product analytics with HogQL query support.

Amplitude

Event segmentation, cohort analysis, and user behavior.

Statsig

Sync experiments, feature flags, configs, and event metrics.

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Project Management

Track customer-related work, feature requests, and team knowledge.

Jira

Issues, projects, and sprint data from Atlassian.

Linear

Issues, projects, and team workflows.

Confluence

Search and read pages, spaces, and blog posts.

Monday.com

Sync boards, items, updates, teams, and workspace data.

Productboard

Sync features, notes, objectives, releases, and product planning data.

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Billing & Subscriptions

Track revenue, subscriptions, and billing data.

Chargebee

Subscriptions, invoices, transactions, and product catalog.

Stripe

Sync charges, invoices, subscriptions, payouts, and payment activity.

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Marketing & Advertising

Connect campaign, automation, and ad platform data.

Customer.io

Sync campaigns, campaign actions, and newsletters.

Meta Ads

Sync campaigns, ad sets, ads, creatives, and performance insights.

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Surveys & Feedback

Bring in survey responses, forms, and customer sentiment data.

Delighted

Sync survey responses, people, and unsubscribed contacts.

SurveyMonkey

Sync surveys, questions, collectors, and response data.

Typeform

Sync forms, responses, webhooks, and workspace metadata.

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Communication & Meetings

Analyze meeting, webinar, and collaboration activity.

Zoom

Sync meetings, webinars, registrants, polls, and participant reports.

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Custom Integrations

Don’t see your tool listed? You can connect to almost any system with a REST API.

Custom REST API

Connect to any REST API with flexible authentication options.

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What Data Does Humm Access?

When you connect an integration, Humm gets read-only access to your data. Humm can:
  • Query and retrieve data to answer your questions
  • Discover your schema (tables, fields, relationships)
  • Pull sample data to understand your data structure
Humm cannot modify, delete, or write data to your connected systems.

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Need Help?

If you’re having trouble connecting an integration or need a new integration added, reach out to your Humm account team at hey@heyhumm.ai.